Privacy Policy
This Privacy Policy explains how Family Vault: Secure Docs, IDs ("Family Vault", "we", "our", or "us") handles information when you use our mobile application.
Family Vault is designed to help users securely store, organize, manage, and keep track of important personal and family documents, IDs, records, bills, policies, warranties, and related information.
By using Family Vault, you acknowledge the practices described in this Privacy Policy.
1. Information We May Collect
Documents and Files
When you choose to add a document, Family Vault may process files such as:
- Identity documents
- Insurance documents
- Vehicle documents
- Property records
- Banking or financial records
- Bills and utility documents
- Warranty documents
- Medical records
- Education records
- Photos, PDFs, and other files selected by you
Documents are processed only to provide the features you request. Family Vault does not claim ownership of documents or other content you upload.
Document Information
You may provide information associated with your documents, including:
- Document name
- Category
- Notes
- Tags
- Issue date
- Expiry date
- Renewal date
- Reminder preferences
- Family member or profile association
This information is used to organize your documents and provide related app functionality.
Camera, Photos and Files
With your permission, Family Vault may access:
- Camera
- Photo library
- Files selected through the system file picker
These permissions may be used to scan, photograph, import, or attach documents. Family Vault requests applicable device permissions before accessing these resources.
Account Information
If account functionality is available, we may collect information such as:
- Name
- Email address
- User identifier
- Authentication-related information
Authentication credentials may be handled by secure authentication providers where applicable.
Subscription and Purchase Information
If you purchase a premium subscription or other In-App Purchase, transactions are processed through Apple's App Store.
We do not directly receive or store your full payment card or banking information.
We may receive limited transaction-related information from Apple, including:
- Purchase status
- Subscription status
- Product identifier
- Renewal status
- Transaction identifier
- Subscription expiration date
This information is used to verify purchases and provide premium access.
Device and Diagnostic Information
We may process limited technical information necessary to operate, maintain, and improve the app, including:
- Device type
- Operating system version
- App version
- Crash information
- Performance information
- Diagnostic events
2. How We Use Information
We may use information to:
- Store and organize documents you add
- Display your documents and categories
- Provide document search and filtering
- Track document expiry or renewal dates
- Send reminders you request
- Provide PIN or biometric-based app access where available
- Synchronize or back up documents where cloud functionality is offered
- Restore premium purchases
- Manage subscription entitlements
- Maintain app functionality
- Diagnose crashes and technical issues
- Improve performance and reliability
- Respond to support requests
- Protect the security and integrity of our services
- Comply with applicable legal obligations
We do not sell your personal documents.
We do not use the contents of your stored personal documents for advertising purposes.
3. Document Storage
Depending on the features available in your version of Family Vault, documents may be stored locally on your device and/or through cloud infrastructure used to provide backup or synchronization functionality.
If cloud backup or synchronization is enabled, information necessary to provide those features may be transmitted to our service providers using appropriate security measures.
4. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, alteration, disclosure, or loss.
Depending on the version and device, security features may include:
- Device biometric authentication
- PIN-based access
- Encrypted communications
- Secure storage mechanisms
- Access controls
However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
5. Notifications and Reminders
Family Vault may send notifications regarding:
- Document expiry dates
- Renewal dates
- Bills
- Warranties
- Other reminders configured by you
Notifications are sent only when you allow notification permission. You can disable notifications at any time through your device settings.
6. Biometric Authentication
If Family Vault supports Face ID, Touch ID, or other device biometric authentication, biometric verification is handled by Apple's operating system and supported device security mechanisms.
We do not receive or store your fingerprint, facial biometric template, or other raw biometric data.
7. Third-Party Services
Family Vault may use third-party service providers to provide certain functionality, including:
- Apple App Store and StoreKit for purchases and subscriptions
- Cloud infrastructure
- Crash reporting
- Analytics
- Authentication
- Customer support
These providers may process limited information only as necessary to provide their respective services.
8. Advertising
If the free version of Family Vault displays advertisements, third-party advertising providers may process limited device or advertising-related information according to applicable laws, platform policies, and your consent choices.
Advertising providers are not provided access to the contents of personal documents stored in Family Vault for advertising targeting purposes.
9. App Tracking Transparency
If Family Vault or any integrated third-party service performs tracking as defined by Apple, we will request permission through Apple's App Tracking Transparency framework where required.
If you deny tracking permission, we will respect your choice.
10. Data Sharing
We may share information only when reasonably necessary:
- With service providers that support app functionality
- To process purchases or subscriptions
- When you explicitly choose to share or export information
- To comply with applicable legal obligations
- To prevent fraud, abuse, or security threats
- During a legitimate business restructuring, subject to applicable law
We do not sell your personal documents to third parties.
11. Document Sharing
If Family Vault provides document sharing or export functionality, information is shared only when you initiate that action.
Once information is shared with another application or person, the recipient's handling of that information may be outside our control.
12. Data Retention
We retain information only for as long as reasonably necessary to:
- Provide app functionality
- Maintain an active account
- Comply with legal obligations
- Resolve disputes
- Prevent fraud or abuse
Documents stored locally remain on your device until you delete them, uninstall the app, or otherwise remove the relevant device data, subject to your device backup configuration.
13. Data and Account Deletion
Users may delete documents from within Family Vault where this functionality is available.
If Family Vault provides user accounts and cloud storage, users may request deletion of their account and associated cloud-stored information.
Information may be retained where necessary to comply with applicable laws, resolve disputes, prevent fraud, or meet legitimate security and recordkeeping obligations.
14. Children's Privacy
Family Vault is not intended to knowingly collect personal information directly from children in violation of applicable law.
Parents and legal guardians are responsible for documents they choose to store relating to children or other family members.
If you believe information relating to a child has been collected improperly, contact us at: [SUPPORT EMAIL]
15. International Data Processing
Depending on the infrastructure used by Family Vault, information may be processed in countries other than your country of residence.
Where required, appropriate safeguards will be used for international transfers of personal information.
16. Your Privacy Rights
Depending on your jurisdiction, you may have rights to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of information
- Request a copy of information
- Withdraw certain permissions
- Object to or restrict certain processing
To submit a privacy request, contact: nikgoyani301@icloud.com
17. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to Family Vault, our services, legal requirements, or privacy practices.
When changes are made, the "Last Updated" date at the top of this Privacy Policy will be revised.
18. Contact Us
If you have any questions regarding this Privacy Policy, contact us:
App: Family Vault: Secure Docs, IDs
Email: nikgoyani301@icloud.com
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